Last updated: June 2, 2026

This Privacy Policy describes how Vertex Agency and its independent licensed agents ("we," "us," or "our") collect, use, and protect information you provide through this website and our messaging program.

Information we collect

• Contact details you submit, such as your name, email address, and phone number.
• Records of your communication preferences and consent, including the date, time, and method of any opt-in.
• Basic technical information your browser sends automatically (such as IP address) used for security and to document consent.

How we use your information

• To respond to your request and have a licensed agent contact you.
• To send service-related text messages if you have opted in.
• To send promotional messages only if you have separately opted in.
• To maintain records of consent and comply with applicable law.

SMS / text messaging data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information collected as part of the SMS consent process — including your phone number and your consent — will not be sold, rented, or shared with any third parties for their own marketing. All categories of this data are excluded from third-party sharing. Service providers that help us operate our messaging program (for example, our messaging platform) may process this information solely to deliver our messages on our behalf and are bound to keep it confidential.

How we share information

We share the information you submit only with the licensed Vertex Agency agent assigned to assist you, and with service providers acting on our behalf. We do not sell your personal information.

Data retention

We retain your information for as long as needed to provide our services and to maintain records of consent as required by law.

Your choices

• You may opt out of text messages at any time by replying STOP.
• You may request access to, correction of, or deletion of your information by contacting us using the details below.

Contact

Questions about this policy? Contact us at support@vertexagencyins.com.